Field Operations Support Specialist- Southeast Region (Field Based) Customer Service & Call Center - El Dorado, AR at Geebo

Field Operations Support Specialist- Southeast Region (Field Based)

Job PostingCollaboration/coordination with key HO stakeholders oSafety team:
accident/incident input and follow up oMaintenance:
Verisae ticket management and follow up oLearning & Development:
Support training through timely completion and complianceoCompliance:
Assist and support field compliance initiatives and programs oEmployee Relations:
Support Employee Relations and District Managers in the completion of store-level investigations Targeted support of store scheduling processes oSupport and monitor scheduling expectations including, e.
g.
, timely creation, posting, labor to demand and schedule adherence providing enhanced visibility to DMs Support preparation and planning intended to aid execution plans for business initiatives, minimizing disruption & ensuring business continuity oTraining support and monitoring of effective schedule creation, e.
g.
, coverage adherence, availability, management overlap etc.
oSupport employee training as it relates to new systems or processes, leading to improved productivity and performance oPost-project evaluation and continuous improvement oEmployee timeclock exception review and management to support DM oversight Support fundamental aspects of the store's hourly recruiting processes particularly high risk marketsoSupport NTI/RR staffingoStaffing campaign follow up oCandidate process flow management oInterview coordination oTimely creation and updating of store requisition oCollaborating with HR for local job fairsQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCEBroad knowledge of retail operations and project management.
Equivalent to four years of college, plus 5 years related experience and/or training, and 4 years related management experience and/or training, or equivalent combination of training, education, and experience.
Recommended Skills Business Process Improvement Labor Relations Leadership Maintenance Program Evaluations Project Management Estimated Salary: $20 to $28 per hour based on qualifications.

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